Education

Michigan State University | East Lansing, MI Sept. 2020-May 2024

Bachelor of Arts, Experience Architecture

Bachelor of Arts, Professional and Public Writing

Minors in Museum Studies & Graphic Design

Cumulative GPA: 4.0/4.0; Dean’s List all semesters

Work Experience

Education Assistant & Visitor Services Representative Jul. 2024-Present

Cranbrook Art Museum | Bloomfield Hills, MI

• Led field trips by employing inquiry-based, hands-on teaching methods to connect contemporary art to 2nd graders from Detroit Public Schools
• Welcomed 50+ daily visitors by informing them about programs & exhibitions and supporting wayfinding around historic campus grounds

Accessibility Customer Support Specialist Jul. 2024-Present

Macmillan Learning | New York City, NY (Remote)

• Monitored 10+ daily inquiries via email and Salesforce to coordinate access to alternative textbook files for disabled students
• Supported 5+ pedagogical remediation projects by evaluating vendor documents for adherence to accessibility standards

Digital Accessibility Junior Fellow May 2024-Jul. 2024

Library of Congress | Washington, D.C. (Remote)

• Led staff training on document accessibility through instructional guides, checklists, and presentations
• Evaluated the accessibility of PowerPoint & Word files, offering Section 508 compliance recommendations
• Created a game to teach staff about authoring meaningful alt text using the library’s image collections

Digital Communications Writer & Graphic Designer Feb. 2023-May 2024

Teach Access | Lansing, MI

• Wrote social copy and managed daily presence on LinkedIn, X, Instagram, and Facebook
• Created 2-4 graphics weekly on Canva and Adobe InDesign according to accessible design principles
• Updated website using WordPress based on Web Content Accessibility Guidelines (WCAG)
• Contributed to the creation of programs and documents to teach accessibility skills to students

User Experience Designer Oct. 2022-Apr. 2024

The Cube | East Lansing, MI

• Collaborated with teams of 4-8 people to design and build websites for clients on WordPress, Sitecore & Drupal
• Created low-fidelity and high-fidelity wireframes, site maps, personas, and style guides on Figma
• Developed and conducted usability tests (card sorting and focus groups) with prospective users

Visitor Educator & Interactive Media Designer Aug. 2022- Apr. 2024

CoLab Studio, MSU Museum | East Lansing, MI

• Facilitated learning interactions within various exhibitions for 15+ daily visitors, encouraging and mediating their conversations on global issues, including climate change and food security
• Constructed the visual identity and written content for interactive RFID exhibition labels
• Created physical collages and digital art using Adobe Illustrator to produce an exhibit-inspired zine

Digital Marketing & Communications Coordinator Jun. 2022- Apr. 2024

Culturebie | Ann Arbor, MI

• Managed LinkedIn presence, growing the follower count by over 500%
• Generated LinkedIn social copy and graphics for 75+ posts and single-image ads
• Published and edited blog posts and website copy to assist in expanding the marketing strategy

Volunteer Designer & Communications Specialist Sep. 2021-Apr. 2024

Street Teams, MSU ComArtSci | East Lansing, MI

• Worked in teams of 6-8 students to offer free volunteer design services to local Lansing nonprofits
• Created social media graphics, remediated accessibility concerns, and redesigned websites
• Updated ComArtSci’s website using Drupal to showcase projects for several years of student teams

Leadership for Change Intern Jun. 2023-Aug. 2023

Smithsonian Affiliates, MSU Museum | East Lansing, MI

• Evaluated the learning experience of a Smithsonian exhibition through intercept interviews, behavioral observations, and surveys
• Planned the theme and itinerary of 8 Friday night events for 200+ MSU college students

Communications Website Writer & Editor Sept. 2021-Aug. 2022

WKAR Public Media | East Lansing, MI

• Monitored and maintained WKAR’s website using NPR Studio’s Grove CMS
• Wrote and edited station news releases, programming guides, social copy, and donor emails
• Constructed a weekly email newsletter using Salesforce Marketing Cloud (sent to 30,000+ subscribers)